![]() Have somebody standing by with a wet-dry vacuum to suck up what spills.ĭoes the vent line have a union in it? Maybe the lid should just slid up the vent pipe. I think I would precede that with removing the check valve first. Somebody has to undo the 14 screws and lift the lid on the box. Then the toilet wax seal is unable to withstand the pressure and some water leaks out. So it's your theory that either the pump is bad, or the switch that detects the water level is bad, or that some wiring between those are bad. The box does not appear to leak at this time. That 2 inch ID 2-1/4 OD (is that a correct guess?) pipe comes from the area under the toilet and into the box. I am offering a point of view which may or may not have any merit. The part of the assembly that I have seen is similar to the Zoeller 102 Qwik Jon Complete Pump System. My research indicates that in 1999 when the bathroom was built, Hilo was owned by Zoeller but that Star Water Systems took over the Hilo line in 2002. The label indicates that this is a Hilo Industries Powerflush 1100, P/N 010902. The underfloor tank is completely full in spite of the fact that the bathroom has remained unused for two months, which means the septic pump is not kicking on. The wax ring was fully intact and was not making any sort of seal. He came over today and he began by removing the toilet. We have a friend who is a semi-retired (but still licensed) contractor and he has agreed to help us get the work done. The sellers have not come up with any money and we still have no bathroom. Our other quotes ran higher than this (probably because they are actually licensed contractors). Her handyman said the job would cost $1400 (or $2500 if the shower stall had to come out) but he didn't put it in writing and he said he would not do the job. Two months later, the seller's realtor is no longer motivated to make sure this is done. The seller's realtor said that she was going to have her handyman come out and that we could get other quotes on exposing the leak (and replacing materialsTow afterward) and let the plumber repair it, and that she would make sure the work was done and hope to get the money from the seller. The warranty company said they would pay to fix the leak, but not to remove the floor and fixtures to expose the leak. She then agreed that it was a defect and that the repairs would have to be done. The seller's realtor took great pains to say that she never said that, and that she was not even in the basement when he looked at it because the seller said he had already addressed the problem. We called our realtor and passed this on, and he called back 5 mins later to tell me he and the seller's realtor were on their way out. He claimed that the seller's realtor was on site when he came out before and that she had made statements that they should "just make it look good" when discussing the repairs. ![]() When the plumber came out, he agreed there was an issue and he could see evidence of the leak that he did not note on his prior visit. We contacted our realtor, who in turn spoke with theirs, and we were told to call the warranty company since it would be covered for 60 days after the closing. The day after we moved in, we found water on the floor around the pump after 2 uses of the toilet and no showers. During that visit, the plumber stated that there was no visible leak at the septic pump. Then, in conjunction with some other plumbing items that needed to be fixed, he wound up having his home warranty company send out a plumber to make a few other repairs. ![]() The homeowner checked it himself and declared that the wax ring needed to be replaced, and that he was doing it. We specified that the leak had to be repaired prior to closing. During the pre-purchase inspection, the inspectors noted that the septic transfer pump in the basement was leaking (after they ran water for about an hour for th inspection). We closed on a home in April of this year. ![]()
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